This page (together with any documents referred to on it) informs you of the terms and conditions on which we supply any of the products displayed on our website www.grupo-madison.com. Please read these terms and conditions carefully before ordering any products.

By using this website or placing an order through it, you agree to be bound by these Conditions and our Data Protection Policies, so if you do not agree with all the Conditions and the Data Protection Policies, you should not use this website.

If you have any questions related to the Conditions or Data Protection Policies, you can contact us through our contact methods.

The contract may be formalized, at your choice, in any of the languages ​​in which the Conditions are available on this website.

 

1.INFORMATION ABOUT US

The sale of items through this website is carried out under the name MADISON COUTURE by MADISON DOSEÑO, S.L. Spanish company with address at C/Monte Olivete nº 4, 41007, Seville Nif. B90237009 and email info@grupo-madison.com

 

2. YOUR STATUS

The information or personal data that you provide us about yourself will be treated in accordance with the provisions of the Data Protection Policies. By using this website, you consent to the processing of said information and data and declare that all the information or data you provide us is true and corresponds to reality.

By placing an order through www.grupo-madison.com, you guarantee that:

-Has the legal capacity to enter into binding contracts, and

-You are at least 18 years old

 3.USE OF OUR WEBSITE

By using this website and placing orders through it you agree to:

Use this website only to make legally valid queries or orders.

Do not place any false or fraudulent orders. If it could reasonably be considered that an order of this nature has been made, we will be authorized to cancel it and inform the relevant authorities.

Provide us with your email address, postal address and/or other contact information in a truthful and accurate manner. Likewise, you agree that we may use said information to contact you if necessary (see our Privacy Policy). If you do not provide us with all the information we need, we will not be able to process your order.

4.HOW THE CONTRACT IS ESTABLISHED BETWEEN US

A legally binding contract will be formed between us when:

-You have confirmed to us that you wish to continue with the purchase of one or more products, and

-We have confirmed that we will sell you the product(s), and

-We have received payment of the price and any additional amount. When your order has been completed, you will receive confirmation of the products ordered, the price paid, the approximate delivery date and the number assigned to your order. If you wish to modify any part of your order once it has been accepted and payment has been made, you will need to contact us by one of the following methods:

-Email: info@grupo-madison.com

-Phone: (+34) 955 26 90 97

-Mobile: (+34) 671 51 82 48

-Postal mail: Madison Diseño, S.L., P.I. San Nicolás, Calle San Nicolás Diez, Nave 15, 41500, Alcalá de Guadaíra (Seville).

We may refuse to sell any product for any reason. We are not required to tell you the reason for our decision.

5.PRICE AND AVAILABILITY

When we process your order, you will receive a message from us if the product you wish to purchase is no longer available. We may offer you the opportunity to purchase a product of equivalent features and value to that which you have attempted to order. This will not happen if the product you are trying to purchase is temporarily out of stock.

Prices may change at any time, but changes will not affect orders for which we have already sent a confirmation.

 

6.PRICE AND PAYMENT

The prices on the website include VAT only for buyers located within the EU, but exclude shipping costs, which will be added to the total amount.

In the case of buyers located in other countries outside the EU, the amount of the product does not include shipping costs or indirect taxes, which will be accrued and passed along with any existing tariffs in the destination country for the company in charge of transportation at the time of delivery of the merchandise.

Prices may change at any time, but (except as set out above) any changes will not affect orders in respect of which we have already sent you an Order Confirmation.

Once you have selected all the items you want to purchase, they will have been added to your basket and the next step will be to process the order and make payment. To do this, you must follow the steps of the purchasing process, filling out or verifying the information requested at each step.

Likewise, during the purchase process, before making payment, you can modify the details of your order.

You can use PayPal or your bank card as a means of payment. By clicking “Authorize Payment” you are confirming that the credit card is yours. To minimize the risk of unauthorized access, your credit card details will be encrypted. Credit cards will be subject to checks and authorizations by the issuing entity, but if said entity does not authorize payment, we will not be responsible for any delay or non-delivery and we will not be able to formalize any contract with you.

7. DELIVERY

All products are manufactured to order and following the client's specifications.

The manufacturing and shipping time of the order listed in each Shipping Confirmation is 3 to 4 weeks, from the payment transaction.

If for any reason we cannot meet the delivery date, we will inform you of this circumstance and give you the option of continuing with the purchase by establishing a new delivery date or canceling the order with a full refund of the price paid. .

For the purposes of these Conditions, it will be understood that "delivery" has occurred or that the order has been "delivered" at the moment in which you or a third party indicated by you acquires material possession of the products, which will be accredited by signing receipt of the order at the agreed delivery address.

8. IMPOSSIBILITY OF DELIVERY

If it is impossible for us to deliver your order, we will try to find a safe place to leave it. If we cannot find a safe location, your order will be returned to our warehouse. Likewise, we will leave you a note explaining where your order is and how to have it sent again. If you will not be at the delivery location at the agreed time, please contact us to arrange delivery on another day.

9. PRODUCT WITHDRAWAL OR ORDER CANCELLATION

We reserve the right to withdraw any product from this website at any time and to remove or modify any material or content on it. Although we will do our best to always process all orders, there may be exceptional circumstances that force us to refuse to process an order after we have sent the Order Confirmation, so we reserve the right to do so at any time, at our sole discretion. discretion. We will not be liable to you or any third party for removing any product from this website or for failing to ship your order and will automatically refund the amount paid.

10.CANCELLATION AND RETURN

All products that are expressly manufactured to order and following the customer's specifications in terms of size and color do not allow returns due to the right of withdrawal, in accordance with the provisions of article 103 of the TRLDCU in section C.

Regarding those products that are not expressly manufactured for the client, the client has the right of withdrawal within a period of 14 calendar days without the need for justification.

The withdrawal period will expire 14 calendar days from the day on which you or a third party indicated by you, other than the carrier, acquired material possession of the goods or in the event that the goods that make up your order are delivered by separately, 14 calendar days from the day on which you or a third party indicated by you, other than the carrier, acquired material possession of the last of those goods.

 

To exercise the right of withdrawal, you must notify MADISON DISEÑO, S.L. , to the address P.I. San Nicolás, Calle San Nicolás Diez, Nave 15, 41500, Alcalá de Guadaíra (Seville); by writing to us at info@grupo-madison.com your decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by postal mail or email).

Consequences of withdrawal

In case of withdrawal on your part, we will refund all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the least expensive ordinary delivery that we offer) without any undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will proceed to make said refund using the same payment method used by you for the initial transaction, unless you tell us otherwise, expressly detailing the payment method through which you want us to make the refund. You will not incur any costs as a result of the refund. Notwithstanding the above, we may withhold the refund until we have received the goods, or until you have presented proof of their return,depending on which condition is met first.

Common provisions

You will not have the right to withdraw from the contract whose purpose is the supply of any of the products listed in art. 103 TRLCU, among which the following are detailed:

Goods sealed for hygiene reasons that have been unsealed after delivery.

Products that are perceived as used or used.

The supply of goods made in accordance with the specifications of the consumer and user or clearly personalized.

Your right to withdraw from the contract will apply exclusively to those products that are returned in the same conditions in which you received them. No refund will be made if the product has been used beyond simply opening it, products that are not in the same conditions in which they were delivered or that have suffered any damage, so you must be careful with the the product/s while they are in your possession. Please return the item using or including all its original packaging, instructions and other documents that may accompany it.

Returns via courier - Spain

You must deliver the merchandise in the same package that you received it, following the instructions that you will find in the “RETURNS” section on this website.

You will be responsible for the return costs. Please note that if you decide to return the items to us postage collect we will be authorized to charge you for any costs we may incur. After examining the item we will inform you if you are entitled to a refund of the amounts paid. Reimbursement of transport costs will only be made when the right of withdrawal is exercised within the legal period and all the items that make up the order in question are returned.

The refund will be made as soon as possible and, in any case, within a period of 15 business days from receipt of the order. However, we may withhold the refund until we have received the goods, or until you have provided proof of return of the goods, whichever condition comes first.

The refund will always be made in the same payment method that you used to pay for the purchase.

Costs associated with initial shipping costs will not be refunded.

Exchanges or returns of custom-made garments or garments with alterations or specifically made for the client in the desired size and color are not permitted. 

Returns of defective products

In cases where you consider that at the time of delivery the product does not comply with what is stipulated in the contract, you must contact us immediately through our contact channels providing the details of the product as well as the damage it suffers, or by calling the number (+34) 955 26 90 97 or (+34) 671 51 82 48 where we will tell you how to proceed

 

11. OUR RESPONSIBILITY

We guarantee that any Product you purchase from us through the Site is of satisfactory quality.

Our liability in relation to any Product purchased through our site is strictly limited to the purchase price of the Product. This does not include or limit in any way our liability to:

Death or injury caused by our negligence

Under section 2(3) of the Consumer Protection Act 1987

Fraud or falsehood

Any matter for which it would be unlawful for us to exclude, or attempt to exclude, our liability.

We accept no liability for any loss of income or profits, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of management or office time or any indirect or consequential loss. or damage of any kind arising from or caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

Information regarding warranty and after-sales service periods can be found in the appropriate User Instruction Manual of the purchased Product.

 

 

 

12. TRANSFER OF RIGHTS AND OBLIGATIONS

The agreement between you and us is binding on both parties and our respective successors and assigns. You may not transfer, assign, encumber or dispose of a contract, or any of your rights and obligations arising from it, without our prior written consent.

We may transfer, assign, charge, subcontract or dispose of a contract, or any of our rights or obligations arising from it, at any time during the term of the contract.

13. EVENTS OUTSIDE OUR CONTROL

We are not liable for any failure or delay in performance of any of our obligations under the contract which is caused by events beyond our reasonable control ('Force Majeure Event').

A Force Majeure Event includes any act, event, non-occurrence, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

Strikes, lockouts or other protest measures

Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether war declared or not) or threat of war or preparation for war

Fire, explosion, storm, flood, earthquake, subsidence, epidemic or any other natural disaster

Impossibility of using railways, ships, airplanes, motor transport or other means of public or private transport

Impossibility of using public or private telecommunications networks

Laws, decrees, legislation, regulations or restrictions of any government

The obligations stipulated in the contract will be considered suspended during the period in which the cause of force majeure continues, and the period to fulfill the obligation will be extended for an equivalent period. We will show due diligence so that the force majeure event does not persist or to find a solution that allows compliance with the contract obligations despite the force majeure event.

 

14.DIVISIBILITY

If any of these terms and conditions or any provision of a contract is determined by any competent authority to be invalid, illegal or unenforceable to any extent, such term, condition or provision to that effect shall be severed from the other terms, conditions and provisions, which will remain valid to the maximum extent permitted by law.

 

15.COMPLETE AGREEMENT

These Terms and Conditions and any documents expressly referred to in them represent the entire agreement between us in relation to the subject matter of any contract and supersede any prior agreement, understanding or contract between us, whether oral or written .

Each party acknowledges that, in entering into a contract, neither of us relies on any representation, offer or promise given by the other or implied by anything said or written in negotiations prior to such contract, except as expressly provided in these terms and conditions.

Neither of us will have any remedy in respect of any false statement made by the other, whether orally or in writing, before the date of a contract (unless such false statement was made fraudulently) and the The other party's sole remedy shall be for breach of contract as provided in these terms and conditions.

 

16.OUR RIGHTS TO MODIFY THESE TERMS AND CONDITIONS

We have the right to review and modify these terms and conditions from time to time.

You will be subject to the policies and terms and conditions in effect at the time you ordered the Product from us, unless any change to the policies or terms and conditions is required by law or government authority (in which case case will apply to orders you have already placed),or if we notify you of changes to the policies or these terms and conditions before sending you the order confirmation (in which case we are entitled to assume that you have accepted the change to the terms and conditions, unless you tell us otherwise in the within seven business days following your receipt of the Product).